Welcome to Helix Telecom Support

Helix Telecom will have standard support hours with "email only support" on Thanksgiving (Thursday, November 23), Christmas (Monday, December 25) and New Years Day (Monday, January 1).

If you need assistance please choose from one of the support options below.
For additional support choose from one of the following options:
Common questions and answers are listed below.
Share Your Desktop (only if instructed):
If instructed by a Helix Telecom representative please click here for an alternative client.

* Date and Times are subject to change without notice.